Privacy Policy

Privacy Policy for RFNB.NET

Effective Date: 15 of September 2025
Last Updated: 15 of September 2025

RFNB.NET (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website (https://rfnb.net) and our services.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide

  • Account Information: Name, email address, business details, login credentials.

  • Client Information: Data you and your clients upload through the portal (e.g., applications, documents, financial information).

  • Communication: Messages exchanged between brokers and clients within the platform.

b) Information Collected Automatically

  • Usage Data: IP address, browser type, device information, pages visited, time and date of access.

  • Cookies & Tracking: We use cookies and similar technologies to improve functionality and analyze usage.

2. How We Use Your Information

We process your information to:

  • Provide and improve our services.

  • Facilitate communication between brokers and their clients.

  • Package and manage financial applications securely.

  • Maintain system security and prevent fraud.

  • Send important updates, reminders, and support communications.

  • Comply with legal obligations.

We do not sell your personal data.

3. Legal Basis for Processing (GDPR/UK GDPR)

We rely on the following lawful bases:

  • Contractual necessity – to provide you with our services.

  • Legitimate interests – to improve our platform and maintain security.

  • Consent – for marketing communications or optional features.

  • Legal obligation – when required to comply with applicable laws.

4. How We Share Information

We may share information with:

  • Service Providers: Cloud hosting, data storage, payment processors, and support tools.

  • Legal Authorities: When required by law or to protect rights, safety, or security.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not share client data with lenders or third parties without explicit instruction from the broker.

5. Data Storage & Security

  • Data is stored on secure, encrypted servers within [Insert Hosting Region, e.g., UK/EU].

  • We use industry-standard encryption, firewalls, and access controls.

  • Access to client data is limited to authorised users only.

6. Data Retention

We retain data only as long as necessary to provide services or as required by law. When no longer needed, data is securely deleted or anonymised.

7. Your Rights

Under GDPR/UK GDPR, you have the right to:

  • Access a copy of your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Restrict or object to processing.

  • Data portability.

  • Withdraw consent at any time (where applicable).

To exercise these rights, contact us at support@rfnb.net.

8. Cookies & Tracking

We use cookies to:

  • Keep you logged in securely.

  • Track platform performance.

  • Analyse usage for service improvement.

You can manage cookie preferences in your browser settings.

9. International Data Transfers

If we transfer data outside the UK/EU, we ensure it is protected using legal safeguards (e.g., Standard Contractual Clauses).

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

RFNB.NET
Email: support@rfnb.net
Website: https://rfnb.net